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Shipping & Returns

We offer free deliveries on all our orders. There may be local taxes and duties for your order depending on the destination country. Please contact your local customs office for more information.

Delivery times are 3-7 days for regular orders and 14-21 days for pre-orders.

You may return most items purchased on elenaburenina.com within 14 days from the delivery date . Preorder items and fragrance items are excluded. Boutique return policies may differ.

For returns, lease follow these instructions:

1. Inform us at office@elenaburenina.com that you would like to return an item.
2. To be eligible for a return, your item must be in the same condition that you received it. This means that item has no damage and traces of use (without perfume, make-up, skin marks, scuffs, creases, etc.) , including all original labels, tags and in the original packaging. You’ll also need the receipt or proof of purchase.
3. Ship your parcel, with a shipping service of your choice and at your expense (customs duties included), within 14 days from the delivery date to our warehouse at the following address: Kyiv 03035 Ukraine, 37B, Vasylia Lypkivskoho Street.

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